Categories ArchivesLocal Search

Concession Stores – Multiple brands listed at the same Address – Threat or Opportunity in Local Search? image

A growing number of brands are listing themselves as a concession store in a department store such as John Lewis, Debenhams, Harvey Nichols, Harrods and Selfridges. Listing multiple concession brands at a department store’s address presents an opportunity and a threat in local search. An address is an asset in local search – so if you can list your brand at a legitimate business address it is more likely to appear in local search results.  However, the NAP (Name, Address and Phone number) must to be consistently listed in local listing sites and citations. The Opportunity – multiple brands (when set-up correctly) can be listed at the same address with different web links, presenting a rich local search profile and ...

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Why OFCOM changes to 08 numbers affects Local Search image

(Is your NAP Mobile Friendly?) On 1st July 2015 Ofcom enforced “The biggest change to telephone calls in years, affecting 175m phone numbers”. The good news is that mobile phones calls to 0800 numbers are now FREE, instead of the exorbitant costs that Telco’s have charged previously. The bad news is that mobile calls to 0845 and 0870 numbers could increase! What has 08 numbers got to do with local search? MiShop.local conducted a survey in 2014 to find out what people are looking for when they search for a local business. In the survey, 78% of people said they were looking for a telephone number to call. 50% said they use “click to call”, but less than 10% said ...

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Local Citation Building – Quality or Quantity? standard

We often get asked; which is better a few high quality citations or lots of citations, particularly as many local citation sites seem to be of low value? Our answer is “it depends on whether you are building citation for a new premises or a business that has been at the same address for years. Here’s why: Your NAP details may already be listed in multiple local listing sites (local citations), but if you are an established business are they correct? low value’ local citation site can actually perform very well in local search and are good for new businesses. 1. Your NAP details may be listed already Due to the way that the local directory ecosystem works, your branch address data will eventually ...

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The 7 Cs of Local Listing Optimisation – Part 2 image

The 7 Cs of Local Listing Optimisation is a simple structured approach to claim and manage local listings sites whether it is one location or thousands. It outlines the key components of local search, whilst providing a framework in which to prepare and manage the process. The 7 Cs of LLO: 1. Consistent NAP 2. Categories 3. Citations 4. Content 5. Coordinate & Control 6. Customer Reviews 7. Continue You can find more details on 1-4 here. Here we will address Customer Reviews, Coordinating & Control and Continue. 5. Coordinate & Control: Coordinate with key stake holders. In companies with a large local presence, it is often the case that the people responsible for local listings are different to the ...

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Old brands have bigger problems in local search then new ones standard

We’ve been performing local listing optimisation and local citation building for more than 5 years. In doing so, we’ve noticed that businesses that have been at the same address for years don’t tend to perform as well in local search as a newly opened businesses. Why is this? Why should a business that has been at the same address for years perform less well in local search compared to one that has just opened? The answer is simple; A legacy of uncontrolled NAP data! When we do a listing audit for clients, we look for consistency in Name, Address, Phone Number and Categories in multiple local listing sites. Ideally the NAP should be the same on all listings. A newly ...

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The 7 Cs of Local Listing Optimisation – Part 1 image

The 7 Cs of Local Listing Optimisation is a simple structured approach to claim and manage local listings sites whether it is one location or thousands. It outlines the key components of local search, whilst providing a framework in which to prepare and manage the process. The 7 Cs of LLO: 1. Consistent NAP 2. Categories 3. Citations 4. Content 5. Customer Reviews 6. Coordinate & Control 7. Continue This blog will address the first 4 and next week we will complete the 7 with Customer reviews, Coordinate & Control and Continue. 1. Consistent NAP NAP is king! Ensure your branch Name Address and Phone number are consistently listed across all local listing sites and that they map to NAP ...

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Why big brands have problems in local search standard

Big brands that have had the same high street address for years are at a disadvantage in local search compared to new businesses that are opening around them. How can this be? Local Citation building is integral to an effective local search strategy; and core to that is consistent Name, Address and Phone numbers listed in local listing sites. Established brands already have multiple local citations by virtue of the fact that they are probably listed in every directory and local listing site, so why should they not perform well? The simple answer is – lack of NAP control! Inconsistent NAP confuses search engines and customers, having a negative effect on your local search presence and even worse, giving customers ...

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Is your website mobile friendly? image

Is your website ready for the 21st April Deadline? The next Google ranking change is critical for your business Don’t be left behind with the new Google mobile friendly search ranking update! Google has announced that a website’s mobile friendliness will be an official ranking factor in their mobile search algorithm as of April 21, 2015. Simply put, if your website is not optimized for mobile devices, that is responsive or with a dedicated mobile site, you will see a drop in traffic after the 21st of April. So if you’ve been meaning to get around to optimizing your website for mobile, now is definitely the time. Why is this so important for your business? Search on mobile is popular ...

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Google doorway pages update – impact on local businesses image

This week Google announced An update on doorway pages revealing that they will soon launch a ranking adjustment that could impact on ‘Sites with large and well-established doorway campaigns’. So what could this mean for small service area businesses and franchises? Of course, it’s impossible to know until the adjustment is released but lets look in more detail at what Google are trying to achieve and this in turn may help to understand the outcome. Firstly, what is a Doorway Page? Generally Doorway pages are designed for search engines, not for human beings. Sometimes they automatically redirect to the desired page using Javascript and server side redirection. Other Doorway pages are more like landing pages in that they have navigation, ...

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Reinvigorating the Great British High Street standard

Released this month, The Digital High Street 2020 Report published by The Digital High Street Advisory Board, sets out a 5 year strategy to reinvigorate the UK’s traditional high street with a focus on the impact of digital technology and the digital future. The report makes 4 primary recommendations which they say, and we also believe, are crucial to the revitalisation and continued success of the high street in a digitally dominated world. Whilst the foundation of success for the High Street hasn’t changed (economically strong, convenient, engaging. Relevant, adaptive, authentic and diverse, and experiential- see full report for more information) the tools available have and will continue to change. Although, the high street has already weathered many changes including ...

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